At Jimmy Choo USA, we aim to deliver your orders quickly and securely. This Shipping Policy explains how orders are processed and shipped.

1. Order Processing

  • Orders are processed within 1–3 business days after payment confirmation
  • Orders are processed Monday – Friday (excluding holidays)
  • Orders placed on weekends will be processed the next business day

You will receive a shipping confirmation email with tracking details once your order has been dispatched.

2. Delivery Times

Estimated delivery times:

  • United States: 5–10 business days
  • International Orders: 7–15 business days

Delivery times are estimates and may vary due to shipping carriers, weather conditions, or customs processing.

3. Shipping Costs

  • Shipping costs are calculated at checkout based on your location and selected shipping method
  • Any applicable fees will be clearly displayed before completing your purchase

4. International Shipping

For international orders:

  • Delivery times may vary depending on customs clearance
  • Import duties, taxes, and customs fees may apply
  • These charges are the responsibility of the customer

5. Incorrect Address

Customers must provide accurate shipping details.

Jimmy Choo USA is not responsible for orders delivered to incorrect addresses provided at checkout.

6. Lost or Delayed Packages

If your package is delayed or lost:

  • Contact the shipping carrier first
  • You may also contact our support team for assistance

7. Contact Information

Jimmy Choo USA
13 W 33rd St
Bayonne, NJ 07002
United States

Email: support@jimmychooo.us

Business Hours:
Monday – Friday: 9:00 AM – 6:00 PM